The System
Full Features
The system is an All-in-One solution is made up of the following
components:
CMS and CRM features
Main Features of the System
- Use CMS to edit your web pages on the fly
- Use FTP to manage your website just like you would with any other web
hosting
- Integrated customer database that grows as customers enquire or interact
with your website
- Make any type of content secure
- Share and syndicate any type of content using RSS
- Build communities using forums, blogs and collect customer comments on
any type of content
- SEO (search engine optimisation) friendly
- Ready-to-go reporting
Publish any type of Content
- Announcements, FAQs, Literature
- Set Release and Expiry dates on your content
- Make any type of content secure
- Share and syndicate any type of content using RSS
- Create micro-communities by allowing customers to comment on any type of
content
- Create your own type of searchable content using Web Apps (All-in-One
solution only)
- Create re-usable content snippets which you can use
anywhere
Integrated Customer Database
- Grow your customer databased every time your customers interact with
your website
- Keep a history of all past customer enquiries
- Allow customers to view their past enquiries via secure "member only"
areas
- Allow customers to keep their details updated via secure "member only"
areas
- View on a per customer basis details on every action they've taken on
your site
- Customize and extend the Customer Database to suit your business
(All-in-One solution only)
Manage your Website and Web Pages
- Use CMS to edit your website on the fly
- Use a Microsoft Word like WYSIWYG editor to edit web pages
- Use Module Manager to add business functionality without any programming
- Make web pages secure
- Archiving & Rollback for every web page and template
- Use templates to create a consistent look and feel
- Use FTP to upload and download web pages
RSS
- Create an unlimited number of RSS channels
- Syndicate and share any type of content e.g. blogs, web pages, news and
announcements, FAQs etc
- Set update frequency of your RSS channels
- Reports on RSS usage and items selected from within a
feed
Secure "Member Only" Areas
- Make any type of content secure (web pages, announcements, Blogs, FAQs,
Forums etc)
- Manage your customers' access to any secure area
Website Reporting
- Comprehensive reporting without having to add a single line of code to
your web pages
- Geo-location reporting. See a map of the world
- Detailed visitors reporting
- Detailed reporting on every type of content
- Search engine reporting
- Sophisticated customer reporting framework.
- Export any report to Microsoft Excel for further
analysis
Web Form Builder
- Build customer enquiry web forms without any programming
- Add any number of custom fields to your web form to suit your business
- Automatically captures and populates every enquiry in your customer
database
- Use built-in business workflow framework to automate follow-up, set
reminders and escalation rules. Choose to be notified via email and/or SMS.
- Report on web form submissions including custom fields and easily export
to Microsoft Excel
- Allow customers to upload files within web forms
- Allow real-time credit card processing within web forms, e.g. process
donations (All-in-One solution only)
- Add Image Verification to web forms to stop spam
submissions
Build Communities with Forums
- Create any number of forums
- Customers can subscribe to any thread and be notified when new posts are
added
- Make any forum secure
- Reporting on forum usage
- Easy to use administrative interface for managing threads and
posts
-
Amplify your voice with a Blog
- Full blogging platform
- Customers can leave comments on any blog post
- Approve all incoming trackbacks
- Trackbacks to any other blog
- Permalink
- Set release dates for blog entries
- Tagging and Tag cloud module
- Blog calendar module
- Report on blog post readership
- Make your blog secure
Photo Galleries
- Create any number of photo galleries
- Easily add a photo gallery to any web page
- Add a description to any photo
- Customize layout and appearance of photo galleries
Ad Rotators
- Create any number of ad rotators
- Rotate images, HTML snippets or Flash objects
- Report on number of impressions, click-thrus for any
period
Search Engine Optimisation (SEO)
- Create your own meta data tags and easily add them to any web page
- Integrates with Google/Yahoo/Live sitemap
- Search Engine Friendly URLs
Administrative Tools
- Easily add and manage Users and Roles
